FAQs

Most of our activities are available on a walk-in basis. We offer Pottery Painting, Glass Fusion, Candle Making, Glass Painting, Canvas Painting, and Hand Building in Clay without an appointment. If you have a party of 7 or more and would like us to hold a table for you, you can call up to an hour ahead of your arrival and we will begin seating others with your coming table in mind so that we can provide seating together.

We ask for advanced notice for Board Art and require an appointment for most pottery wheel offerings. For more information about the pottery wheels, click HERE

 

We do like to send out the occasional email, but that is usually not more than 3 or 4 times a year. If we were to make the marketing gurus really happy, someday we could get up to one every 4 - 6 weeks. We promise never to spam you and there is always an opt-out button, although we would hate to see you go!

More importantly though, because you are leaving your items with us, we sometimes need to contact you about them. If you would be so kind to leave your correct information, you can let us know that you prefer not to be added to our email list. 

Painted Pottery is ready to be picked up in the afternoon one week after you paint it. We will not notify you that your piece is ready unless we have a delay for some reason. If we are open on a Monday for a school holiday, your piece will be ready the following Tuesday. For more information about pottery painting, click Here.

 

We have several kilns in the studio and one that is dedicated to running painted pottery on a regular and predictable schedule. Because we know that we can fill this kiln and run it in such a fashion, we are able to reasonably have all painted pottery pieces ready for pick up one week after they are painted. 

Glass Fusion pieces are typically ready to be picked up in 7 - 10 days if, you are having it fired flat. If it needs to be slump fired (fired onto a mold to shape it), it will be 10 -14 days. We will call you when your piece is ready to be picked up, however if you haven't heard from us, please feel free to check up on your piece. To learn more about Glass Fusion and how it works, click Here.

In order to offer our Glass Fusion artists the best type of finish for their project, we offer two different types of finish in glass. In order to achieve these different finishes, we have to fire the kilns to different final temperatures. Each of these firings requires 24 hours in the kiln. In addition to these two types of firings, we have to run another temperature set to shape the glass (this is a slump firing). We often try to wait to run the kiln until we have a few pieces for each type of firing. this means that the schedule is revolving and fluid. We do our best to keep costs down by running efficiently while keeping your convenience in mind.

After you finish your piece, we have to let them dry thoroughly. If your pieces have any remaining moisture when we fire, they will wait until the following firing. We fire greenware (dry but raw clay) to bisque (ceramic clay) every 10 - 14 days depending on demand.

Your piece should be ready in 14 days, but we ask that you call to be sure before making the trip in case it did not make it into the kiln yet.

Once your pieces have been fired to bisque, you can come in and paint your piece. We will hold the unpainted pieces for 60 days from the time they come out of the bisque kiln. You can come in and paint your pieces within the 60 days. 

Painting the pieces is included in the clay price and there is no additional fee. The painted piece will be ready for pick up one week from the day you paint it. 

After your class, we have to let the pieces dry thoroughly. If your pieces have any remaining moisture when we fire, they will wait until the following firing. We fire greenware (dry but raw clay) to bisque (ceramic clay) every 10 - 14 days depending on demand.

Your piece should be ready in 14 days, but we ask that you call to be sure before making the trip in case it did not make it into the kiln yet.

Once your pieces have been fired to bisque, you can come in and paint your piece. We will hold the unpainted pieces for 60 days from the time they come out of the bisque kiln. You can come in and paint your pieces within the 60 days. 

Painting the pieces is included in the clay price and there is no additional fee. The painted piece will be ready for pick up one week from the day you paint it. 

We fervently want all pieces to go home with the artist that created them. Unfortunately we do not have the space to hold pieces indefinitely. To this end, we hold pieces for 60 days from the date that the pieces are ready to be picked up.

We consider any pieces that have been left in the studio for more than 60 days at risk for abandonment. After 60 days (0r more), we will make an effort to contact you to remind you that your pieces need to be picked up. We do understand that life can be busy.

We will send an email reminder and a final hold that that is 2 weeks in the future. We ask that you come pick up your pieces by this hold date or call/email us back with an alternative date if an extension is needed. If we have not heard from you and the pieces are still in the studio at the end of 2 weeks, we assume there is no longer an interest in getting the pieces. At this time we will put the pieces in storage for our spring charity tag sale.